BROWSE PRODUCTS
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Workwear & Clothing
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Personal Safety Equipment
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- ‣ Sleeves
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Fall Arrest & Lifting Equipment
Fall Arrest & Lifting Equipment
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Tapes, Adhesives & Packaging
Tapes, Adhesives & Packaging
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Janitorial & Paper Products
Janitorial & Paper Products
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- ‣ Envirological
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Spill Containment
Spill Containment
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Hand Tools
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Power Tool Accessories
Power Tool Accessories
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Machine Tools
Machine Tools
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Welding Equipment
Welding Equipment
- Oxy/Fuel Weld/Cut
- ‣ Handling
- ‣ Weld/Cut Sets
- ‣ Cutting Guides
- ‣ Cutting Nozzles
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- ‣ Cylinder Adaptors
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- ‣ Fitted / Unfitted Hoses
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- ‣ Welding Tools
- Mig Welding
- Oxy/Fuel Weld/Cut
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Industrial Consumables
Industrial Consumables
- Security
- ‣ Brass Padlocks
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- ‣ SafeCan
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- ‣ Key Safes
- ‣ Digital Door Locks
- ‣ Universal Locks
- Barrier Systems
- Security
- Safety Signs
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Abrasives
Abrasives
- First Aid Products



POPULAR ITEMS
Thursday 26th April 2018 03:15AM GMT
Returns Policy
Outland Safety is confident that you will be happy with your purchase but we understand that sometimes things can go a little wrong for a number of reasons, which is why we have created this returns guide to cover all eventualities.
If you wish to send an item back we ask that you send it via a reputable delivery company and we will reimburse all costs if your return qualifies. Please use our quick return guide for full details of the return procedure.
Customised Items
Will any return costs be refunded?
If you return something because of an error on our part or because it's damaged or defective, we'll refund the delivery charges incurred in returning the item to us. If you require a replacement for the damaged goods we will resend at no extra cost.
We'll check all items returned as damaged or defective. In the event we find no fault, we reserve the right to re-charge you for the item/s and to recover our fees and expenses from you.
We ask you to cover the cost of returning a item to us if the reason for the return is of no fault of our own.
How will I be refunded if I return my item within 30 days?
Where you are withdrawing from your purchase between 7 and 30 days after delivery, and there's been no error on our part, we'll refund only the cost of the item. We won't refund the cost of delivery, return delivery or other services provided to you in connection with your purchase. We reserve the right to charge a nominal restocking fee, we will in form you if this effects you when you request your return.
How will I be refunded if I return my item within the 7-day "cooling off" period?
By law, customers located in the European Union also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered.
Where you're withdrawing from your purchase within the seven working day cooling-off period, and there's been no error on our part, we'll refund the cost of the item. We won't refund the cost of delivery, your costs in returning the item to us and other services provided, unless you return the item to us because of an error on our part.
If you wish to send an item back we ask that you send it via a reputable delivery company and we will reimburse all costs if your return qualifies. Please use our quick return guide for full details of the return procedure.
Reason for return |
Refund/Replacement procedure |
|
We will reimburse your costs for returning to us & resend replacement at our cost |
|
We will refund the cost of the item returned only, we will not refund the cost of delivery and your cost to send back to us. We reserve the right to charge a nominal restocking fee for all items classed as stock lines which will be deducted from your refund amount, you will be notified if this effects your return. All non stock lines are non refundable not unless agreed by OAASIS Group Ltd. |
Customised Items
Reason for return |
Refund/Replacement procedure |
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In all instances these item will be reviewed by our quality control department and you will be contacted to discuss the best course of action. In the event that a mistake has been made on our part we will correct it at our cost. |
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If we have already finished the customisation and you change your mind, you will still be charged the full cost of the item and the quoted amount for customisation. In some instances we can unpick embroidery, so if there is a mistake with your supplied logo please contact us for costs. |
Will any return costs be refunded?
If you return something because of an error on our part or because it's damaged or defective, we'll refund the delivery charges incurred in returning the item to us. If you require a replacement for the damaged goods we will resend at no extra cost.
We'll check all items returned as damaged or defective. In the event we find no fault, we reserve the right to re-charge you for the item/s and to recover our fees and expenses from you.
We ask you to cover the cost of returning a item to us if the reason for the return is of no fault of our own.
How will I be refunded if I return my item within 30 days?
Where you are withdrawing from your purchase between 7 and 30 days after delivery, and there's been no error on our part, we'll refund only the cost of the item. We won't refund the cost of delivery, return delivery or other services provided to you in connection with your purchase. We reserve the right to charge a nominal restocking fee, we will in form you if this effects you when you request your return.
How will I be refunded if I return my item within the 7-day "cooling off" period?
By law, customers located in the European Union also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered.
Where you're withdrawing from your purchase within the seven working day cooling-off period, and there's been no error on our part, we'll refund the cost of the item. We won't refund the cost of delivery, your costs in returning the item to us and other services provided, unless you return the item to us because of an error on our part.
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