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Wednesday 23rd May 2018 14:12PM GMT

Privacy Policy

Introduction
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Our customer’s privacy is very important to us, and we will do the utmost to safeguard your information.
You will be asked to consent to our use of cookies in accordance with the terms of this policy when you visit our website.


Collecting your personal information
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We may collect, store and use the following types of information:
- Your IP address, geographical location, browser, operating system, referral source, page views & length of visit for analytical reasons.
- Contact information which you have used to register to our website (including your name, telephone number and email address).
- Contact information which you have used to contact us (including your name, telephone number and email address).
- Information relating to any purchases/transactions you made through our website (including your name, telephone number, email address, billing & delivery addresses, and value of goods).
- Any other personal information that you may choose to send to us.
Please note: we do NOT store payment information. This is handled by secure SagePay or PayPal servers.


Using your personal information
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We may use your information for any of the following reasons:
- To contact you regarding an order you have with us.
- To send you marketing material, such as a newsletter informing you of any new products, special offers and events. You can however, opt out at any time.


Disclosing your personal information
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We may disclose your personal information for the following reasons:
- To the extent required by law, and in any ongoing or prospective legal proceedings.
- In order to establish, exercise or defend our legal rights (including providing information to others in order to prevent fraud and reduce credit risk).
Besides those mention above, we will not provide your personal information to third parties.


Retaining your personal information
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We will retain your personal information for as long as it is necessary and relevant to its original purpose.
We may also retain your personal information for the following reasons:
- To the extent required by law, and in any ongoing or prospective legal proceedings.
- In order to establish, exercise or defend our legal rights (including providing information to others in order to prevent fraud and reduce credit risk).


Protecting your personal information
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We will do the utmost to ensure your personal information is protected, by taking reasonable technical and organisational precautions in order to prevent the loss, misuse or alteration of said information.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All sensitive information collected is secured using Secure Socket Layers (SSL) and credit card numbers (which as mentioned previously, are not collected or stored on this site) are further encrypted to prevent their fraudulent use.
However, you hereby acknowledge that any transmission of information over the internet is inherently insecure and we cannot guarantee the security of any data sent over the internet.


Your rights
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In line with new GDPR regulations, you have the right to:
- Instruct us to provide you with any personal information we hold about you. This will require sufficient evidence of your identity. However, we may withhold said information that you request to the extent permitted by the law.
- Instruct us at any time to not process your personal information for marketing purposes.
- Instruct us at any time to delete any/all of your personal information.


Third party sites
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Our website may include hyperlinks to and details of third part websites. However, we have no control over and cannot be held liable for the privacy policies and practices of third parties.


About us
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This website is operated by OAASIS, a DistributionNOW company, whose principal place of business is located at: Merchants House, Gapton Hall Road, Great Yarmouth, Norfolk, United Kingdom. NR31 0NL.

You can contact us by writing to the business address listed above, or by using our website contact form or email.

Registered Office: c/o DNOW UK Limited, Peterseat Drive, Altens, Aberdeen, Scotland. AB12 3HT.

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Email: orders@outlandsales.co.uk   Telephone: +44 (0) 845 373 0296 (calls cost 3p per minute plus your phone company's access charge)   Fax: +44 (0) 1493 660699